Frequently asked questions
What is my account?
My Account allows you complete control over your transactions on Stowack.com. On this page you can update your contact details, change password, view wish list. You can check your orders and keep track of what’s due for delivery.
Is it necessary to have an account to shop on Stowack.com?
Yes, you need to register to shop on Stowack.com. By creating your own account, you can experience and enjoy personalized shopping, quicker checkout, maintain the wish list, and be able to rate/review the products.
How do I know that my order has been confirmed?
Once you have completed the payment process and an authorization has been received you will be navigated to a Thank You page on our website where you will be able see your order confirmation details. You would also receive an SMS & an Email confirmation for your order on your registered mobile number and email address.
Is it safe to use my credit/debit card on Stowack.com?
Your online transaction on Stowack.com is secure with highest levels of transaction security currently available on the internet. All credit/ debit card payments on Stowack.com are processed through secure and trusted payment gateways managed by leading banks.
When and how can I cancel my order?
You can cancel your order only within 24 hours of placing the order. To cancel please contact us at info@stowack.com or call at +91 8100118877 (10.00 AM – 6.00 PM) with the order number
